MAINTENANCE TECHNICIAN

Department:  Maintenance Reports to:  Maintenance Superintendent
Classification:  Non-Exempt Date:

Purpose: Assist Maintenance Superintendent with maintaining the physical condition of the property
according to company operating and safety standards and with adhering to budget guidelines,
consistent with the goals of the company by performing the following duties:

Duties & Responsibilities:

** Maintain the physical condition of the property according to company operating and safety standards.
**

Continuous vigilance of property in consideration of issues affecting curb appeal and safety.

**

Organize, prioritize and ensure that service requests and repairs are made correctly and in a timely manner (within 24 hours or per property policy).

**

Ensure that vacant units are made rent-ready in a timely manner. Performs turnover work as required . Ensure all make-readies are inspected.

** Maintain hazard communications program and promote safe work practices .
** Attend and participate in technical training programs to maintain personal skill level.
** Assist with purchasing supplies by following established policies and procedures .
** Monitor inventory of parts and supplies.
** Contract with outside vendors when necessary.
**

Maintain a high level of customer service, including communicating effectively with residents, co-workers, vendors and supervisors.
 

Report to supervisor/management any physical condition of the property that jeopardizes safety or is otherwise needing repair.

 

Assist with preventive program that minimizes emergency repairs, service requests and the use of outside contractors.

** May require ability to serve on-call, as scheduled or as necessary.
**

Extended working hours should be anticipated to meet challenging and inconsistent demands of property, including seasonal issues such as snow removal, preparing recreational facilities, high turnover periods, etc.
  Maintain polite and professional customer service and co-worker relationships.
  All other tasks as assigned.

Essential Functions:    Duties and responsibilities noted with asterisks (**) are considered to be
the essential functions of the job description.

Supervision Provided: No direct reports. Works laterally with other specialists.

QUALIFICATIONS:  To perform this position successfully, and individual must be able to
perform each essential duty satisfactorily.  The requirements listed below are representative of the
knowledge, skill and/or ability required.

Education & Experience (minimum required to enter the position):  No specific level of education is required.  Minimum of one to two years of previous experience or comparable experience in property management maintenance, other building maintenance or a related trade.

Required Skills or Knowledge:  Must be able to diagnose problems with and repair the following:

  • Major appliances
  • HVAC (EPA Certification)
  • Basic -Intermediate plumbing
  • Basic -Intermediate electrical
  • Dry wall
  • General carpentry
  • Pool care
  • Roofs and gutters
  • Wallpaper/painting
  • Landscaping
  • Foundation/Sidewalk repairs
  • Ice/Snow removal
  • Carpet, vinyl and ceramic tile repair
  • Install and re-key locks
  • Exterior repairs (as defined by supervisor)
  • Cleaning / General housekeeping
  • Mold awareness
  • Asbestos awareness (when applicable)

Technical Competencies: 

  • EPA Certification Type I
  • Valid Driver's License, current automobile insurance and acceptable driving record.
  • Other licenses and certifications as required by federal, state and local law.
Language Skills:  Ability to read and interpret documents, in English, such as safety rules, operating and maintenance instructions, and procedural manuals.  Ability to understand safety rules and instructions by direction and physical observation.
Mathematical Skills:  Ability to perform basic math.
Reasoning Ability:  Ability to apply common sense understanding to carry out written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands and Environmental Conditions: 

  • Spend 90% of time performing hands on repairs/maintenance/turnover work.
  • Ability to transport or move a minimum of 50 lbs variable distances; the mobility and flexibility to use ladders and to access and work in confined spaces or at heights in excess of eight to nine feet.
  • Ability to work outdoors in temperatures exceeding 90 degrees or below 10 degrees Fahrenheit.
  • Ability to personally perform general maintenance repair tasks without endangering themselves, residents or co­workers.
Equipment Used: Employee is required to provide and maintain basic hand tools. This position may require the use of the employee's personal vehicle to transport tools and supplies around the property. Ability to drive a vehicle without jeopardizing the safety of residents and fellow co workers. Ability to use general maintenance equipment, including but not limited to:   hand tools, ladders. paint equipment, refrigerant, shampooers, blowers, power washer, sandblaster, pool chemicals and required safety equipment. Requires individual to wear maintenance uniform and any necessary personal protective equipment (PPE.)
Approval and Agreement of Position Understanding:

Manger's Signature: ______________________________________ Date: _____________


Employee's Signature: ____________________________________ Date: _____________